Zenless Zone Zero features a roster of agents with specialized combat roles, and Ellen Joe ranks among the most recognizable damage dealers. She belongs to the Victoria Housekeeping faction and functions as an Ice-attribute Attack Agent who excels at burst damage and fast melee pressure.
Players value Ellen because she combines high Ice damage output with fast movement mechanics, making her one of the strongest early S-Rank DPS agents in many team compositions.
This guide explains who Ellen Joe is, how her gameplay works, and why players often build teams around her.

Ellen Joe is an S-Rank Attack Agent who deals Ice damage through fast melee attacks. She works for Victoria Housekeeping Co., a private service group operating in New Eridu, the last major safe city after Hollow disasters reshaped the world.
She balances two roles in the game’s story: a student living in New Eridu and a professional maid employed by the faction.
Her design includes shark-like monster traits, such as a tail and an aquatic aesthetic, which align with the game’s stylized urban-fantasy setting.
Players recognize Ellen quickly because she combines:
These traits position her as a primary damage dealer in many team builds.
Ellen Joe functions as a main DPS agent who specializes in Ice damage and close-range attacks.
Her gameplay revolves around rapid combos, burst damage windows, and mobility, allowing her to pressure enemies inside Hollow combat zones.
Key gameplay traits include:
Players typically deploy her during combat stages inside Hollows, where quick damage bursts help clear enemy waves faster.
Because the game’s combat system rewards staggering enemies and chaining attacks, Ellen’s fast moveset allows her to maintain pressure while teammates trigger assists.
Ellen Joe’s combat kit emphasizes speed, Ice damage scaling, and combo chaining.
Although exact numbers vary by build and level progression, her gameplay revolves around several core mechanics.
|
Ability |
Type | What It Does (Active Voice) | Priority |
| Flash Freeze Trimming | Basic Attack | Delivers up to 3 rapid Ice slashes; holding the 3rd slash extends the combo and builds Flash Freeze Charges. | ⬆ High |
|
Arctic Ambush |
Dash Attack |
Charges forward with a Swift Scissors strike, generating 3 Flash Freeze Charges on hit and enabling Quick Assist swaps. |
⬆ High |
|
Icy Blade |
EX Special Attack |
Consumes 40 energy to unleash a burst of Ice slashes; activates the B3 shortcut to skip directly to the strongest Basic Attack stage. |
⬆ High |
|
Roaring Shark |
Ultimate |
Consumes 80 energy to execute a devastating Ice combo that deals massive burst damage and resets offensive momentum. |
⬆ High |
|
Rising Storm |
Core Passive |
Grants Ellen bonus Ice DMG whenever the team includes an Ice agent or a Victoria Housekeeping Co. faction member. |
🔝 Max First |
| Shatter | Passive Mechanic | Triggers an additional Ice burst when Flash Freeze Charges reach maximum, spiking damage during boss stagger windows. |
Passive |
| Assist Follow-Up | Assist / Dodge Counter | Intercepts incoming attacks with a quick counter strike, then lets teammates immediately chain into follow-up attacks. |
⬇ Low |
Ellen’s attacks apply Ice attribute damage, which helps trigger elemental reactions and increases effectiveness against certain enemies.
Ice agents matter in combat because elemental weaknesses increase damage efficiency during Hollow missions.
Her attack animations prioritize quick slashes and dashes, allowing players to maintain constant offensive pressure.
Fast attack speed matters because it helps:
Ellen can deal large damage spikes during specific ability windows, which players often use during boss stagger phases.
Burst DPS matters because boss encounters reward short periods of high damage output.
These mechanics explain why many early Zenless Zone Zero tier lists rank Ellen among top damage dealers.

Players consider Ellen strong because her kit delivers consistent damage while remaining easy to control in fast combat scenarios.
Several design factors contribute to her effectiveness.
Ice attribute attacks help counter certain enemies that appear in Hollow combat zones.
Elemental advantage matters because it amplifies damage and speeds up mission clears.
Her combos transition smoothly between attacks, dodges, and follow-ups.
Fluid combat matters because Zenless Zone Zero rewards mobility and reaction timing.
Ellen fits into multiple team compositions, particularly with agents who provide:
Because of this flexibility, players often place her in general DPS slots rather than niche builds.
Ellen belongs to Victoria Housekeeping Co., a faction that appears frequently in the game’s story missions.
The faction operates as a high-end service organization, but its members also handle dangerous assignments related to Hollow exploration.
Key members include:
Faction affiliation matters because certain combat bonuses activate when team members share faction traits.
This system encourages players to experiment with faction-based team compositions.
Players like Ellen because her design mixes visual contrast and personality balance.
Her character combines:
This contrast makes her visually distinct from other agents in the roster.
Design uniqueness matters in character-driven games because memorable aesthetics increase character popularity and fan engagement.
Many players also appreciate the calm, understated tone of her personality, which contrasts with louder or more dramatic characters in the game.
Ellen’s story takes place in New Eridu, the last surviving major city after mysterious dimensional disasters called Hollows began appearing worldwide.
Hollows create unstable zones filled with hostile entities and valuable resources.
Agents like Ellen enter these areas to:
This structure explains why combat-focused characters like Ellen play such a central role in gameplay progression.
For official information about characters and factions, the developer provides updates through the HoYoverse website and the game’s official guide pages.

Ellen Joe remains popular because she combines strong gameplay performance with distinctive character design.
Players often choose her because:
These factors allow her to remain relevant even as the game adds new agents.
Ellen Joe stands out in Zenless Zone Zero as an S-Rank Ice Attack Agent who delivers fast melee damage and strong burst potential. Her role in the Victoria Housekeeping faction, combined with her shark-inspired design and calm personality, makes her one of the game’s most recognizable characters.
Players often select her because she provides consistent DPS performance in Hollow combat while remaining easy to control in fast battles.
For players building a strong team in Zenless Zone Zero, Ellen Joe offers a reliable damage dealer with flexible synergy and distinctive style.
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