Overview

Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we are unable to offer you a full refund or exchange.

To be eligible for a return, the service must be unused and no generated chat responses have been exchanged.

To complete your return, we require a receipt or proof of purchase.

Refunds

Once we receive your request and inspect your return and data usage, we will notify you by email. If approved, your refund will be processed, and the credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet:

1. Check your bank account again.
2. Contact your credit card company, as it may take some time before your refund is officially posted.
3. Contact your bank, as there is often some processing time before the refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at {email address}.

Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Need Help?

Contact us at info@virtualdreamgirl.ai for any questions regarding refunds.